Hi all,
I just finished a rather difficult shift and hope to go spend some time viewing the Fox News when getting this done and looking at the OT posts for fun. I work for a national service, am sight impaired, and they continue to implement programs and utilize software that don't seem to consider those of us who are sightless. Sadly, there is one support person who is qualified to work with us who use screen reading software and any related issues go to him alone.
May he live long! Most of us with challenges are willing to rise to the occasion, but in the last year it seems like the implementations have been coming fast and furious: time card system changed, new way to file work orders just instituted, new way to satisfy work schedule went into effect last Spring, and new version of DQScribe expected in the near future. Ouch. Is there a advocacy within this industry that is able to help guide decisions when a major service decides to invest in new implemntations that really don't seem to help the convenience of doing business?
Honestly, going to work each day as I near 59-years-old in this profession is becoming quite challenging. Morale is somewhat low friends. I participate on another group that is designed for sight impaired MTs who work for said company and many of us are rather frustrated.
Help please.
David