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#9782 - 06/12/05 10:14 PM Exploring Productivity-Redpen's Exercises
Redpen Offline
Member

Registered: 12/31/69
Posts: 789
Loc: Virtual Oklahoma!
The information contained in this thread has been compiled and placed permanently at MT Desk.


This thread, which is for everyone (not just Andrews students) is going to give a series of exercises to help you discover the "secret" to productivity. Every few days, Redpen will post another in a series of exercises for you to do. After some responses have been posted and she thinks everyone is done with the previous exercise, she'll post another.



POST YOUR RESPONSES IN THIS THREAD. Remember, this is a friendly, helpful series of exercises, so please don't spoil it for everyone by being negative.



Redpen is putting it in the Andrews Forum so that people who don't like it won't feel a need to say cranky things about it.



******************************************************

(This is a copy of the post she put in another forum.)





When you focus on the expander, on the furniture, and on the time, you are focusing on distractors. These things are not the main issues--they're just what everyone keeps talking about, making it seem like they're somehow important.



You are, in essence, saying that you could do it if you had a better expander, or better furniture, or if you worked a different shift.



Another popular distractor is "typing faster." You think "I could be more productive if I typed faster."



So, you get a better expander, you get new furniture, you move to a different shift, and you practice typing like a madman.



And what happens? Your productivity stays the same. In fact, it might even drop, because typing like a madman only produces more errors.



I can tell you what truly does affect your productivity, but nearly all of you won't believe me. Or, you'll be unable to see what I'm talking about, so you'll ignore it.



Productivity doesn't just "happen," either. It doesn't "happen" any more than a runner just "happens" to get into the Olympics. Do you think that's just natural giftedness? That they just ran that fast all along? No, far from it. They had to work to get that fast. They had to practice. They had to analyze what they were doing and figure out ways to get a little bit of speed here, a little bit there, and they had to build up stamina and discipline.



Are you doing that? Have you analyzed what you do all day while transcribing? Probably not. If you're like most people, you're waiting for a guru to tell you the secret to success. (What expander? What furniture? What shift?)



"If you tell me the secret, I'll be successful. I can't do it on my own."



But, the truth is that no guru can tell you what the secret is, because there isn't any secret. There is no magic technique. (No magic expander, no magic furniture . . . )



Even if there was a secret, you'd never believe it if the guru told you, because you wouldn't understand. That's how it is with these things.



You have to be the one to discover it for yourself. And it's not a secret. In fact, it's staring you in the face every day. You aren't seeing it because things are getting in the way. Your beliefs about transcription and working get in the way and there is a flood of information coming at you that gets in the way and there is a whole bunch of life that gets in the way.



Let's try something different this time. Rather than me telling you the solution, let's see if we can't discover it for ourselves.



I'm going to ask you to make some observations about your work life and then post them. Anybody can participate--you don't have to be an Andrews grad to do this.



It'll take a few days to do this, because I'm going to give you something to do every day or so. After you do it, you can share the results. Even if you do not want to share in public, please do the exercises. Then, read what others have shared.



The first thing I want you to do is tape a piece of paper to your desk. As you are working tomorrow, or tonight, I want you to write down everything you do that is NOT transcribing. Just make a running list--do not organize it in any way. Just write one thing after another.



What sort of things will you be writing?



0800 Started work

emptied trash

cleaned off desk

looked for missing book

read email from work

read personal email

vacuumed

answered phone (from?)

made phone call (to?)

answered door

child interrupted

let dog out/walked dog

took drink of coffee

took bite of food



Included in this, I want you to write down:



- Every time you research something by googling it or looking on the internet.



- Every time you research something by looking it up in a reference book.



- Every time you write a new term in your little red notebook, or whatever other method you use (not saying this is bad, just that you should write it down).



- All the time you spend learning new things while working (again, not necessarily bad--just write it down)



I also want you to write down every time you discover yourself looking for a book or something on your desk or in your computer. If you can't reach for it and grab it instantly--without looking for it--write it down.



Finally, write down the time you spent exercising. I want actual times on that--when you started and how long.



When you have done this for a typical workday, post it below. If you saw some things to change already, let us know what it is so we'll know that you've already cut some things out. (Who wants to confess that they spent an hour of work time watching Jerry Springer!)



And, please do not tell me that you don't have time to do this. If you're feeling threatened by this, and about 90% of you will be real unhappy just at the thought of doing this, that's what you're going to try to tell me. So, if you don't want to do this for whatever reason, just don't do it. No need to explain. It'll be between you and yourself.



What usually happens with this exercise? People are so disturbed by the thought that they might discover something that they won't do it. ("Uh oh! I might learn the secret and my life will CHANGE! That's scary! I'd better not even look so I can stay in my comfortable life.") It's a lot less threatening to just continue looking for "the perfect expander" or "the better job."



Now, to answer your question about what expander I used. Used, because I no longer transcribe (I code now, remember) except on rare occasions when a physician pounces on me and begs for a favor, and when that happens I end up doing it live. However, when I did transcribe, I hit 200 lines per hour within 3 months and I worked for years at 1800 to 2000 lines a day. I had an expander for part of that time, and I truly believed it was the secret. But, one day the hospital where I worked switched to an EMR that didn't have an expander. It didn't even have canned text and the spellchecker wasn't medical and it took so long to rumble through a single page of a document (yup--one page at a time) and it took so long to make a correction (yup--the lines did not wrap, so if you changed anything you often had to retype whole paragraphs, and if it didn't fit on the page then you had even more trouble) that you effectively had no ability to spellcheck and no ability to make any changes. I thought my productivity would drop horribly, but it didn't. After a few weeks, I still managed to do 1800 to 2000 and even 2400 lines per day (6.5 available time).



That's how I know it's not the expander or the furniture or anything else that people usually think is important.



My purpose in the exercise above is to help show you what IS important.



I can tell you right off that Dixie already knows the secret. If she chooses to share her list with us, you will all be most enlightened.



Oh, also, future exercises will ask you to use a timer, so if you have one, drag it out. It doesn't have to be an expensive one, but it should count up as well as down, and one that will time two things at once might be handy. Even a sports timer--the kind that coaches use--will help. You can get one at Walmart for cheap.


Edited by Julie W8 (11/01/09 11:56 AM)
Edit Reason: Edited by admin
_________________________
Redpen

The Andrews School



"Fast is fine, but accuracy is everything."

Wyatt Earp


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#9783 - 06/12/05 10:52 PM Re: Exploring Productivity-Redpen's Exercises [Re: Redpen]
aewood65 Offline
Member

Registered: 06/03/05
Posts: 187
Loc: South Carolina
Hi! I found the correct forum! I responded to the previous post and look forward to starting this on Tuesday. In the meanwhile, I will follow this thread between now and then just in case there are added messages/suggestions! Thanks again! Anna

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#9784 - 06/12/05 10:56 PM Re: Exploring Productivity-Redpen's Exercises [Re: aewood65]
Sandi in Florida Offline
Member

Registered: 04/28/02
Posts: 873
Loc: Lakeland, Florida
I will be starting the exercise tomorrow. I just wanted to report that by not wasting time on the internet/email I was able to get 950 lines done in my 4 hour shift tonight. I worked for an hour then took a 5 minute break. Once that was up, the process was repeated.

Yes, I think that is the key, at least for me. Actually working when I should be working and taking a short scheduled rest break after each hour.

We'll see what the exercise brings....
_________________________
Sandi


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#9785 - 06/12/05 11:18 PM Re: Exploring Productivity-Redpen's Exercises [Re: Redpen]
aewood65 Offline
Member

Registered: 06/03/05
Posts: 187
Loc: South Carolina
Quote:

Finally, write down the time you spent exercising. I want actual times on that--when you started and how long.




Hi! I know this is going to sound terrible; but, I don't exercise really. Should I incorporate an exercise routine into my day to help productivity?

Thanks, Anna

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#9786 - 06/12/05 11:25 PM Re: Exploring Productivity-Redpen's Exercises [Re: Redpen]
TxMommy1030 Offline
Member

Registered: 01/11/05
Posts: 1102
Loc: Texas
RedPen --

Do you need to know what we did when we take our breaks -- or just when we take them, for how long, and if we exercised during them at all?

Thanks.
_________________________
Motherhood .... now that is a foreign country. ~Lionel Shriver animated gif (c) k roach

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#9787 - 06/12/05 11:28 PM Re: Exploring Productivity-Redpen's Exercises [Re: Sandi in Florida]
Redpen Offline
Member

Registered: 12/31/69
Posts: 789
Loc: Virtual Oklahoma!
Quote:

I will be starting the exercise tomorrow. I just wanted to report that by not wasting time on the internet/email I was able to get 950 lines done in my 4 hour shift tonight. I worked for an hour then took a 5 minute break. Once that was up, the process was repeated.

Yes, I think that is the key, at least for me. Actually working when I should be working and taking a short scheduled rest break after each hour.




Oooh! Actually working when you should be working . . . hmmm . . . I wonder . . . you might be on to something there!

The problem is that people see a whole lot of things as "working." The exercise will help with that.

950 lines in 4 hours is not bad at all, Sandi! Very good!
_________________________
Redpen

The Andrews School



"Fast is fine, but accuracy is everything."

Wyatt Earp


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#9788 - 06/12/05 11:32 PM Re: Exploring Productivity-Redpen's Exercises [Re: aewood65]
Redpen Offline
Member

Registered: 12/31/69
Posts: 789
Loc: Virtual Oklahoma!
Quote:

Hi! I know this is going to sound terrible; but, I don't exercise really. Should I incorporate an exercise routine into my day to help productivity?




Anna, nothing sounds terrible. It's just where you are right now--no judgement about "good" or "bad" is necessary.

Yes, exercise will help you more than you can imagine. It will improve your productivity and your overall health, too.

Start slowly. Try a little brisk walking for 30 minutes or so. You might want to look up beginning walking programs on the internet, and also some beginning weight-training programs, as well. Getting some exercise in your upper body is going to help your keyboarding ability. (You can use cans of food for little weights at first.)
_________________________
Redpen

The Andrews School



"Fast is fine, but accuracy is everything."

Wyatt Earp


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#9789 - 06/12/05 11:39 PM Re: Exploring Productivity-Redpen's Exercises [Re: TxMommy1030]
Redpen Offline
Member

Registered: 12/31/69
Posts: 789
Loc: Virtual Oklahoma!
Quote:

Do you need to know what we did when we take our breaks -- or just when we take them, for how long, and if we exercised during them at all?




Just when you took them, for how long, and what you did.

For now, at least. Later, we can look more closely at it.
_________________________
Redpen

The Andrews School



"Fast is fine, but accuracy is everything."

Wyatt Earp


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#9790 - 06/13/05 12:47 AM Re: Exploring Productivity-Redpen's Exercises [Re: Redpen]
TxMommy1030 Offline
Member

Registered: 01/11/05
Posts: 1102
Loc: Texas
OK -- I'll go first. This is a fairly atypical evening for me. I usually don't work Sunday nights but Doc had a tape he forgot about. I won't work again until tomorrow afternoon when my son goes down for his nap. It took me 2 1/2 hours to do this work, and I think, in all fairness, it SHOULD have taken just under 2 hours.

8pm Sat down to work
8:15 interrupted by child three times in a row, this finally encompassed 5 minutes
8:25-28 Looked up a word at MTDesk, got distracted and checked the message board, read RedPen’s post on productivity – realized I need to focus more.
8:28-30 Finished husband’s job of bathing child (ARGHH) decided I needed a lock on the door, revisited the location of desk in new house, started keeping this list
8:40 took drink of water
8:50 popped tape out to see how much further I had to go, cussed because I signed off a job without running spellcheck, went back in it through the “magic back door” to proofread it, wasted a whole minute at least

9:23 break time
Line count(XXX lines)
Posted to MTChat re: breaks
Bounced on exercise ball, rolled around on it, 5 minute total
Refilled water
Read book to child
Scolded husband for not reading book to child
Put in load of laundry
Looked at the tape AGAIN to see how much further I had to go (hey – I know I need to cut it out!)

9:33 back to work
10:00 drink of water
10:01 took a few seconds figuring out how to spell Reynaldo
10:16 line count XXX lines.
10:16-10:23 Had to listen to dictator dictate same pt again to make sure it was similar enough to what was previously dictated (per acct requirements)
10:23 end of tape (WOOHOO) switching to QA digital files (2 to be done for Monday a.m.) (XXX lines – XX minutes of dictation)
10:31 finished working for evening


If I did this right blue is when I was "working," orange is my break. I had my lines b/c I make sure I have reached a certain goal before my break, but X'd them out because I don't think you were looking for that yet. Also, when I stopped transcribing and started QA, I didn't know how to reflect what I did. I usually just keep track of how long it takes me. I'm paid a flat rate to check this girls reports before I send them along to "my" doctor, which is a good thing, because I have never not made a correction.

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#9791 - 06/13/05 03:41 AM Re: Exploring Productivity-Redpen's Exercises [Re: Redpen]
pugmum06 Offline
Member

Registered: 10/16/04
Posts: 806
Loc: Punxy, PA
THIS IS SO COOL!! I am really thankful you're so generous in doing this for us! I, also, work on Tues-Sat, so I will not be posting until Tuesday, but am looking forward to learning more about my work habits!

Thanks again Redpen!
Kelli

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