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#6734 - 02/23/04 06:51 AM H I P A A / LAW: Legal Q/A Foreign Outsourcing
Nae Administrator
Administrator


Registered: 07/16/98
Posts: 6465
Loc: Sanford, Fl, USA
I am still looking for laws that give the patient the right to dictate who can or cannot process their medical record, but came across this and thought it might be of interest.

Excerpts from the current issue of : H I P A A / LAW: Legal Q/A

*** HIPAA and Foreign Outsourcing ***

By Steve Fox & Rebekah A. Z. Monson, Esqs., Pepper Hamilton LLP

In an effort to control spiraling costs, there is a growing trend among healthcare providers, insurers, and others to outsource to companies located in foreign countries (such as India, Mexico, or the Philippines) a variety of operations including medical transcription, healthcare data entry and processing, and billing and coding, all of which involve the disclosure of protected health information ("PHI"). Foreign outsourcing has also been generating controversy, particularly after a recent well-publicized allegation that a Pakistani woman providing medical transcription services for an American medical billing company threatened to post patient files on the Internet unless one of the company's clients in California paid her money she claimed was owed to her. As a result, California State Senator Liz Figueroa, has stated that she will propose legislation prohibiting overseas transfer of medical information...

QUESTION: To what extent does the HIPAA Privacy Rule (the "Privacy Rule") govern contracts with foreign contractors and subcontractors?

ANSWER: Contractors and subcontractors, whether foreign or domestic, are generally not directly covered by the Privacy Rule. However, the business associate agreement requirements imposed on covered entities with respect to their business associates will usually apply.

... A covered entity is permitted to disclose PHI to a business associate if the covered entity obtains satisfactory assurances in the form of a written contract or agreement that the business associate will "appropriately safeguard" the information.

...Consequently, when deciding to outsource services to a company in a foreign country, covered entities should closely scrutinize the company, its operations and procedures, its reputation in the industry and compliance plans for handling PHI. Additionally, covered entities can utilize various methods to ensure confidentiality such as storing medical records and documents on a secure server and not providing access to external email, printers or disk drives so as to limit further disclosure of the PHI. Finally, covered entities can (and should) contractually require their business associates to take additional measures to ensure confidentiality, such as requiring the business associate to train their employees worldwide on HIPAA compliance.

Despite all of these precautions, however, all extra-territorial contracts must be carefully analyzed, negotiated, and approached with extreme caution.

Read past HIPAA Legal Q/A articles:
HIPPA LAW/OUTSOURCING

HIPAA Advisory website

Nae

[ 02-23-2004: Message edited by: Nae ]

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#6735 - 02/23/04 10:38 PM Re: H I P A A / LAW: Legal Q/A Foreign Outsourcing
Mike Administrator
Administrator


Registered: 07/11/98
Posts: 2693
Is it true? Do my eyes deceive me? It looks like we have two lawyers specializing in HIPAA who state in writing that sending PHI offshore isn't a violation.

I have to go get some caffeine before I read this again to make sure it really says what I think it does.

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#6736 - 02/23/04 11:09 AM Re: H I P A A / LAW: Legal Q/A Foreign Outsourcing
Nae Administrator
Administrator


Registered: 07/16/98
Posts: 6465
Loc: Sanford, Fl, USA
You know I don't doubt for a minute doubt that there are going to be lawsuits about privacy, heck there already are! What about the man who sued because his hospital record from 10 years ago was being stored in a record depository and not actually onsite at the hospital? Look at the link for the government wanting access to mass records for a fishing expidition; the fight over Rush L's records ... I have no doubt that in some way there will be legal repercussions for UCSF even though no actual breech of privacy occurred and no patient could claim they were injured by what happened.

I think that what is changing is the perceptions surrounding privacy ... folks who thought HIPAA would solve their worries are finding out it was not designed to protect that actual creation of the documents but rather the document after it is created so they are going to turn attention to other laws to try to make their case. I don't think there is a darn thing wrong with that ... it is how our legal system was set up and how supposedly it is supposed to function.

Someone told me this morning that I needed to stop thinking like a manager/MT and more like a lawyer. I had to truthfully answer that it is not possible. I can't do my job today based upon what I "hope" might become law sometime in the future ... I can only perform my job as the laws and regulations mandate today. If the laws change then the way I do the job changes as well if I want to stay in business.

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#6737 - 02/23/04 11:27 AM Re: H I P A A / LAW: Legal Q/A Foreign Outsourcing
Mike Administrator
Administrator


Registered: 07/11/98
Posts: 2693
quote:
You know I don't doubt for a minute doubt that there are going to be lawsuits about privacy...

I don't doubt it either. I just get irritated with people who try to say that HIPAA and other laws make offshore transcription illegal. All it does is muddy the water at best. At worst, it keeps people from dealing with the real issues affecting us.

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#6738 - 02/23/04 11:42 AM Re: H I P A A / LAW: Legal Q/A Foreign Outsourcing
Nae Administrator
Administrator


Registered: 07/16/98
Posts: 6465
Loc: Sanford, Fl, USA
Yes it certainly does muddy the waters, as well as the notion that all MTs are created equal and can competently transcribe all kinds of dictation

Nae

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#6739 - 02/23/04 11:43 AM Re: H I P A A / LAW: Legal Q/A Foreign Outsourcing
Julie W8
Member


Registered: 01/10/99
Posts: 3547
Loc: Los Angeles, CA USA
quote:
At worst, it keeps people from dealing with the real issues affecting us.

Exactly!

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